Corrections Policy

How to Report an Error

Email [email protected] with the page URL, the specific claim or figure in question, and a source if you have one. Screenshots of the seller's page are useful when the dispute is about a price or a claim that may have changed.

What Happens Next

The editorial team checks the claim against the current source, usually the manufacturer's own page or the cited reference. If the source has changed since the page was last checked, the page is updated to match. If the original claim was wrong when it was published, it's corrected regardless of whether the source has since changed.

What Counts as a Correction

A correction is a fix to something that was factually wrong: an outdated price, a misquoted ingredient, a broken source link, or a claim that didn't match what the manufacturer actually stated. Routine price checks and wording refreshes that don't change any fact are logged as updates, not corrections, though both are noted in each page's update history.

Timeframe

Reports are reviewed as they come in. There's no fixed service-level guarantee on turnaround, but a confirmed factual error is treated as a priority fix, not something that waits for a scheduled content pass.

How Corrections Are Logged

Substantive corrections are noted in the "Update History" section at the bottom of the affected page, with the date and a short description of what changed. Nothing is quietly edited without a record of it.

Disagreements That Aren't Errors

Not every disagreement is a factual error. If a claim is presented as the seller's own marketing language, clearly labeled as such, that's not a correction request, it's a difference of opinion about how to frame it. Feel free to raise it anyway. It just won't be logged the same way as a factual fix.